Return form
Complete this form to process your return. It won't be accepted without this step.
Remember our policies before requesting a return.
- Conditions: Returns are accepted only if the product is in its original condition—unused, unwashed, with tags, and in its original packaging.
- Reasons for Rejection: Items showing signs of use, stains (e.g., deodorant), lint, hair (human or pet), or other handling marks will not be accepted.
- Consequence: Products that do not meet these conditions will be discarded, and no refund will be issued.
All returns requests made during August will be processed in September, without affecting the maximum period established to request the procedure